last contact date

Hi sheela viswanathan 

The solution depends on version of your SugarCRM instance.

If yours is ENT you can create a Process Author definition.

If yours is PRO you can create a Workflow process.

If yours is CE you can create a logic hook before_save on activities modules.

Kind regards 

Hi , we are at 7.7 sugar enterprise .

Could you please explain more on the process author or workflow definition

Thanks

Cheers,

Sheela Viswanathan

CRM Specialist

TEL: 416.493.0039 x 562 , 647-361-4413  <416.493.0039>

sheela_viswanathan@dealer-fx.com | www.dealer-fx.com

CONFIDENTIALITY NOTICE: This email, including any attachments, may contain

information that is confidential and/or privileged. Any unauthorized

disclosure, copying or use of this email is prohibited. If you are not the

intended recipient, please notify the sender by reply email or telephone

call and permanently delete this email and any copies immediately.

AVIS DE CONFIDENTIALITÉ : ce courriel, ainsi que les pièces jointes,

peuvent contenir des renseignements confidentiels ou couverts par le secret

professionnel. Toute divulgation, copie ou utilisation non autorisée de ce

courriel est formellement interdite. Si vous n’êtes pas la personne à qui

ce courriel est adressé, veuillez en aviser immédiatement l’expéditeur par

retour de courriel ou par téléphone, puis supprimer ce courriel et toute

copie en votre possession de façon permanente.

On Mon, Jun 12, 2017 at 4:27 PM, André Lopes <sugarcrm-public@jiveon.com>

In addition to André's articles, I think the following KB Article explains exactly how to set this up with workflows: 

http://support.sugarcrm.com/Knowledge_Base/Workflows/Tracking_Last_Activity_Date/ 

Hope that helps, 

Dennis

In addition to André's articles, I think the following KB Article explains exactly how to set this up with workflows: 

http://support.sugarcrm.com/Knowledge_Base/Workflows/Tracking_Last_Activity_Date/ 

Hope that helps, 

Dennis