Telephony integration

Hi Sandeep,

You can check out Tenfold, It's a CTI integration that works with SugarCRM and you can request a demo or sign up for a free trial. Here's a list of phone systems which we currently work with that can be integrated to SugarCRM https://www.tenfold.com/integrations/sugarcrm/

I was looking for something opensource or at minimal cost.

Hi Sandeep,

you might want to look here:

SUGARCRM Asterisk CTI Integration| SuiteCRM Asterisk | Asterisk sugarcrm

They have an open source version of their integration.

If you are willing to go for a paid integration, also check out pvCTI:

pvCTI by Provalida Gmbh | SugarExchange 

Greets

Mark

Hi Sandeep,

you might want to look here:

SUGARCRM Asterisk CTI Integration| SuiteCRM Asterisk | Asterisk sugarcrm

They have an open source version of their integration.

If you are willing to go for a paid integration, also check out pvCTI:

pvCTI by Provalida Gmbh | SugarExchange 

Greets

Mark

This was great. Thank you for responding so quickly. I am gonna download and activate it. Once I try I will post my responses here

Hey Sandeep,

So how is your experience? Would be interesting to hear your feedback.

Here's the solution for Sugar and Asterisk that we have:

And we of course are always eager to improve our product

Thanks,

Yulia