Telephony integration

I was trying to enable telephony integration for my sales app on community CRM edition. Cannot find any straight forward integration points. Tried few modules

Any suggestions? Free or oopensource are better

Parents

0 Jenny Moore over 9 years ago

Hi Sandeep,
You can check out Tenfold, It's a CTI integration that works with SugarCRM and you can request a demo or sign up for a free trial. Here's a list of phone systems which we currently work with that can be integrated to SugarCRM https://www.tenfold.com/integrations/sugarcrm/
0 Sandeep S over 9 years ago in reply to Jenny Moore

I was looking for something opensource or at minimal cost.
0 Mark Willert over 9 years ago in reply to Sandeep S

Hi Sandeep,
you might want to look here:
SUGARCRM Asterisk CTI Integration| SuiteCRM Asterisk | Asterisk sugarcrm
They have an open source version of their integration.
If you are willing to go for a paid integration, also check out pvCTI:
pvCTI by Provalida Gmbh | SugarExchange
Greets
Mark

Reply

0 Mark Willert over 9 years ago in reply to Sandeep S

Hi Sandeep,
you might want to look here:
SUGARCRM Asterisk CTI Integration| SuiteCRM Asterisk | Asterisk sugarcrm
They have an open source version of their integration.
If you are willing to go for a paid integration, also check out pvCTI:
pvCTI by Provalida Gmbh | SugarExchange
Greets
Mark

Children

0 Sandeep S over 9 years ago in reply to Mark Willert

This was great. Thank you for responding so quickly. I am gonna download and activate it. Once I try I will post my responses here
0 Yulia Severina over 9 years ago in reply to Sandeep S

Hey Sandeep,
So how is your experience? Would be interesting to hear your feedback.
Here's the solution for Sugar and Asterisk that we have:

And we of course are always eager to improve our product
Thanks,
Yulia