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I am attempting to mass update some Account records by importing a CSV that contains two columns of data: ID (unique Sugar ID of each account to be updated), Account Manager (Custom user field that contains the name of the account manager). When attempting to import the accounts to update I receive the following errors:
WARNING: [2] DateTime::modify(): Failed to parse time string (+ seconds) at position 0 (+): Unexpected character on line 655 in file /var/www/html/<sugar_root>/include
WARNING: [2] Invalid argument supplied for foreach() on line 113 in file /var/www/html/<sugar_root>/include
It is urgent that I get these records updated. A sample of my CSV is as follows. It is imperative that I get this resolved. To say that I am frustrated is an understatement. I have searched high and low and cannot find a resolution online. I have found plenty of others who have had the same or similar issues, but as is common on the Sugar forums, there are no replies or the responses do not help.
ID | user_id1_c | |
---|---|---|
| User Name 1 | |
| User Name 2 | |
| User Name 3 |