Wait events never works

Question

Hi all,

I can't use a wait events on my process definition, it never functions. I don't understand why.

Here's the test process created:

If I remove the wait event, the process goes to the end without issue.

Thank you for your help.

Best regards,

Jérôme Blanchard · Accepted Answer

Hi Jerome, I've seen this behavior when the scheduler process that actually monitors these conditions isn't running. Go to Admin > Scheduler and look for the process called Process Author Scheduled Job. It should be set to Active status and most likely running As often as possible. You can also click into the Scheduler record to see the Job Log and make sure that it is running as frequently as it should be (likely about every 5 minutes, depending on your server settings).