Import all mails to sugar / import automatically

Hiho,

is there a way to import all incoming mails automatically to sugar or to import all mails from a certain account or all accounts into sugar?

thanks, luggie

Parents
  • Hi,

    You can import email by completing following configuration:

    -> go to Email module

    ->click on Settings

    -> popup will appear

    ->Click on Mail Accounts

    ->Click on Add to add new email account

    ->>The following pop-up will appear.

    -email settings.png

    -> After filling the form, Test Settings. If the connection is successful, Save settings

    -> It will import all emails in Sugar

    Hope this helps.

    Regards!

  • Hey Lukas Müller,

         You can achieve by changing the default setting in emails modules. Kindly find the screenshot for that.

    email_setting.jpg

         Also don't forget to enable corresponding scheduler for that.

  • Use the following steps to enable the option to mark emails as "read" before importing to Sugar:

    1. Open the config_override.php file located in the root directory of your Sugar instance.
    2. Add the following line of code to the config_override.php file: 
      $sugar_config['mark_emails_seen'] = true;
    3. The updated file should look similar to this:
      MarkEmailsAsRead
    4. Save the file.

    PrepaidCardStatus

Reply
  • Use the following steps to enable the option to mark emails as "read" before importing to Sugar:

    1. Open the config_override.php file located in the root directory of your Sugar instance.
    2. Add the following line of code to the config_override.php file: 
      $sugar_config['mark_emails_seen'] = true;
    3. The updated file should look similar to this:
      MarkEmailsAsRead
    4. Save the file.

    PrepaidCardStatus

Children
No Data