Sugar Market - Nurture 2.0 - How to re-enroll a distro list that has been previously enrolled.

Hi Ed, have you tried to enable this setting in Step 1 of the nurture wizard? 

Yes! I have the first box checked, but not the second (CRM not directly integrated). I had paused the nurture, then removed the distro list, saved, then returned and re-added the list, saved, published.

The second box is irrelevant, sorry for the confusion. You mentioned it was a triggered nurture. What is triggering the nurture? Is it triggered by a form completion, lead score, listener, etc? I'm trying to better understand the use case.

The reason for my question is because it's actually impossible to re-enroll the same list into a nurture twice, unless they have been triggered into it by form submissions, a lead scoring action, or a Listener. Otherwise, no matter if that "Allow to go through More than Once" checkbox is selected, the records can't go through the nurture again. 

Your best option is to duplicate the nurture (which can easily be done on the nurtures List View) and send that same list through the new, duplicated nurture. 

I hope this is helpful! 

Ok right on. This will work. We only want to do this kind of re-enrollment for our internal testing group, so duplicating and proceeding that way is fine.

Thanks Morgan!

Ok right on. This will work. We only want to do this kind of re-enrollment for our internal testing group, so duplicating and proceeding that way is fine.

Thanks Morgan!