A Key to CRM Success - is THE CUSTOMER
As part of your CX strategy & plan, you should reach out to your customers
I Say this because many companies implementing CRM don't.....
Ask them
What can we do better?
What should be easier?
Wha...
Amid an ongoing, global pandemic, companies are slowly starting to let nonessential workers back into their offices.Whether you had to shut down completely or adapt to a fully or partially remote workforce, you’ve been adjusting to a new reali...
Some things are just better together. Customer relationship management (CRM) and customer support software make a great couple. They complement each other, make the other’s job easier and work together toward a common goal. A powerful CRM plat...
