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Error to login mobile app : Cannot read property 'origin' of undefined

Marilia Girardi Piva

Hi,

Some users are reporting an error when they try to login on Sugar mobile App:  Cannot read property 'origin' of undefined.

Does anyone know what is causing this issue? It's happening with just a few users.

Evidence:

 {SugarClub Administrator Edit: We're sorry, but this image is no longer available}  

Thank you.

Parents
  • 0

    Probably it is related to user related metadata. What happen when accessing mobile from browser in desktop, so you can evaluate response from endpoint metadata? It seems it is a custom app. Can you face this same issue on default Sugar app?

    André Lopes
    Lampada Global
    Skype: andre.lampada
Reply
  • 0

    Probably it is related to user related metadata. What happen when accessing mobile from browser in desktop, so you can evaluate response from endpoint metadata? It seems it is a custom app. Can you face this same issue on default Sugar app?

    André Lopes
    Lampada Global
    Skype: andre.lampada
Children
  • 0 in reply to André Lopes

    Hi André,

    This is a custom app and I cannot face the same issue on default app. This is an error that happen just to a few users and when they reinstall the app the issue disapears, after a while it returns again. The issue happens just when they use AD authentication.