Error to login mobile app : Cannot read property 'origin' of undefined

Hi,

Some users are reporting an error when they try to login on Sugar mobile App: Cannot read property 'origin' of undefined.

Does anyone know what is causing this issue? It's happening with just a few users.

Evidence:

 {SugarClub Administrator Edit: We're sorry, but this image is no longer available}

Thank you.

0 André Lopes over 5 years ago

Probably it is related to user related metadata. What happen when accessing mobile from browser in desktop, so you can evaluate response from endpoint metadata? It seems it is a custom app. Can you face this same issue on default Sugar app?

André Lopes
Lampada Global

Skype: andre.lampada
0 Marilia Girardi Piva over 5 years ago in reply to André Lopes

Hi André,

This is a custom app and I cannot face the same issue on default app. This is an error that happen just to a few users and when they reinstall the app the issue disapears, after a while it returns again. The issue happens just when they use AD authentication.