Hello everyone, I would like to ask for your assistance regarding a prospect. The prospect is a customer of a supermarket chain, and their use case involves creating customer service cases. The customer service team needs to have the ability to create…

I'm trying to make a request from sugar portal from a custom field controller to retrieve a record of Od_One_Drive module but it throws me an status 404, I check it out and it does exist, I change permissions of this module but it's the same, do I have…

Hello, When logging into the Portal in 10.0.1, we are presented with the Nav Bar, Search w/ Case Deflection, and 3 Dashlets: "All Open Cases", "Recently Resolved Cases", and "Knowledge Base Categories & Published Articles". Is it possible to add a custom…