Hello! Our team has been stuck on these one for a while. Recently we implemented some processes to notify clients on the status of cases. We managed this without a problem. However we noticed something odd. Since the contact is related automatically…

I took the following sample off Cases module and tried to apply same pattern but it is not working for me 'site_mxxn' => array( 'name' => 'site_mxxn', 'rname' => 'name', 'id_name' => 'site_id', 'vname' => 'LBL_SITE_MXXN', 'type' => 'relate', …

Hello, I have a Process Definition that sends emails to the primary email address in accounts, I'm using the sugar email ID to link these into the Emails subpanel for the proper account, however, over the Email record the parent Account is not being…