Hello everybody! My team and I wanted to use the First Response fields that are available in Sugar 10. We were planning to use it to get a better view of SLAs and deliver better customer experience. Following the documentation we found that Business…

Any help with this will be appreciated, as always... the effect is the same in a few different places so this explanation is generic. New record created via API from our website (new printer registration record (registration custom module)) The…

Hello, trying to figure out if this is possible within Process Definition or if needs to be coded. I'm trying to set off a chain of tasks that need to be created based on a date in the future. For example, let's say an annual conference event date field…