• Best practice for trigger a process definition after a long period of time.

    Hello, I hope you are all well. I have a request from my business to update a field on the contact record after 120 days, simple enough, so I thought. My first thought was to create a Process Definition to look for the event and wait 120 days. But I had…
  • api update record using put

    I'm trying to update the status of an existing Lead using PUT, it always return that error. Also, I did tried on a local and ondemand instance with different records getting the same result. curl -X PUT \ https://gnutresatest.sugarcrmcolombia.com/rest…
  • Auto Increment Integer Field in SugarCRM 7.6 On-Demand (SaaS)

    I've been encountering an issue when working with SugarCRM 7.6 On Demand (aka SaaS instance) in making a custom field auto-increment on every update. Since I can't access the code directly to modify Sugar's internals to create an auto-incremented field…