• Is it possible to remove attachments from Emails but keep email records? [SugarCloud]

    ---------------- Requirement is to write a scheduler and remove the attachments on daily basis from archived emails which are linked to cases (specific status). ---------------- I was thinking to delete the note record based on email id, will…
  • Why does composing an email with attachments generate a note?

    I'm getting this bizarre behaviour in SugarCRM 7.5 where composing an email with attachments generates a Note for each of those attachments. Is this normal behaviour? And if it is, is there a way to disable it? Thanks!