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Dev Answers & Best Practices
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All tags
email to case
sugarbpm
process definitions
sugar 8.x
How to reopen a case automatically when a new email is received(using Process Definitions)?
Vijay Nagarajan
Hi, I'm using Sugar 8.0.3 Enterprise, how can i re-open an existing closed case(Status: Closed) when a new email imported via email to case functionality has the matching Case Number[Case Macro] on the subject ? I note that Emails is not a module…
over 4 years ago
DevClub
Dev Answers & Best Practices
