• Custom Record.php blocking Escalate button after upgrade

    Hi all. We have recently upgraded lots of customers from V13 > V14. However it's recently been noted that the "Escalate" button is missing from the dropdown. I think I've narrowed this down to being because we have a custom record.php from studio…

  • Mail are not Synced in SugarCRM

    Dear Team, Outbound email are not synced in SugarCRM. Please help in this issuu , we are using SugarCRM version 9.0.1 Thanks

  • Creating Relate field via Manifest.php

    Hi everyone. I am trying to create a relate field on the ProductTemplates module which links to TaxRates but am struggling to find the syntax to get it right. My latest attempt is: array( 'name' => 'product_vat_rate', 'label' => 'LBL_PRODUCT_VAT_RATE…

  • How to decrease the amount of significant digits/zeroes after a decimal? Cloud

    Clients have asked for there not to be 8 digits after every decimal for currencies. I saw that a solution would be to edit the $sugar_config How do i make this change happen on a cloud instance of sugar? I believe i need to resort to the default of 2…

  • Change Meeting/Call Reminder Template to include Description value?

    What variable am i to use to add the meeting 'description' to the template? My change looked like this: <!-- BEGIN: MeetingReminder_Subject --> Meeting Reminder - {MEETING_SUBJECT} <!-- END: MeetingSpecial_Subject --> <!-- BEGIN: MeetingReminder --> Title…

  • Subpanel for Revenue Line Items different on Create vs View

    Hi everyone. I have updated the subpanel for Revenue Line Items on Opportunities through studio. However when creating a new quote, the RLI subpanel at the bottom does not match the subpanel when creating an opportunity? Also is there anyway to disable…

  • before_relationship_add after returning after relationship informaiton

    Hi everyone. I'm having an issue currently with before_relationship_add, what I am wanting to do is to interrogate the change to a 1:1 relationship. So for instance my idea was: Relationship changes from A to B. I load A and find the old name. …

  • populate_list - Relationship

    Hi all. I'm looking to simply use populate_list to pull a relationship from Leads into Opportunities. I've created what I thought was the correct simple file of: <?php $dictionary["Lead"]["fields"]["opportunity"]['populate_list'] = [ 'contacts_leads_1_name…

  • Sugarquery - Dynamic Select Statement Failing

    Hi team. I am trying to build a dynamic SugarQuery, the scenario is that I have an array of "fields" I want to use to create a dynamic select statement. For simplicity the $selectGenerator array below contains name and id. $sugarQuery = new SugarQuery…

  • CLI tool to transfer system data between environments

    Today I wanted to share an useful tool that I built few months ago to work across environments of the same instance. The CLI System Data is a command line tool built to simplify some of the data transferring tasks between environments of the same system…

  • Add Custom Field Type to Sugar Logic

    I have a custom field type for an auto-increment field. Using this guide we have almost all the functionality we would like: http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.9/User_Interface/Fields/Creating_Custo… One…