• Creating new cases from emails

    Hello! Just started on Sugar development. Im trying to develop a solution so that any time an email is received I can create a case based on the body and subject. I have managed to create cases from the API and with the inbound email tool in the console…

  • Set selected_teams (padlock) in Logic Hook

    Hello All, I am working on SugarCRM Enterprise, Version 9.0.2 (Build 191) (Spring '19) I can set padlock (which is used for teams with special access: O&ST) from record.js but I want to set it from hook. I want to achieve same functionality from before_save…

  • Cannot add related Account and Contact to a Case record on a custom API endpoint

    I have a working custom REST API endpoint in Sugar 7.8 and I even created Note records to test that it works. This endpoint does not require authentication but sets the global $current_user to the system user in order to allow the use of BeanFactory.…