• Creating new cases from emails

    Hello! Just started on Sugar development. Im trying to develop a solution so that any time an email is received I can create a case based on the body and subject. I have managed to create cases from the API and with the inbound email tool in the console…

  • Set selected_teams (padlock) in Logic Hook

    Hello All, I am working on SugarCRM Enterprise, Version 9.0.2 (Build 191) (Spring '19) I can set padlock (which is used for teams with special access: O&ST) from record.js but I want to set it from hook. I want to achieve same functionality from before_save…

  • Create Email (compose.js) - how do I access the pre-populated contacts from the render function?

    Hello, For context: I am attempting to extend compose.js to set up some default values based on the number of contacts initially added. I am creating the email from the email subpanel on a case, which adds the case contacts into the email recipients by…