• Call campaigns / Intelligently mass create call records via SugarBPM

    Hello Sugar Lovers! I've recently worked on a request that I've had several times: allow teams to manage outbound call campaigns. Scenario: An account list is prepared based on a report (eg. complex criteria). Users need to track who they called…
  • Email SMTP Connection Process

    We are currently researching why our campaigns are being sent from Sugar at a very slow pace. We recently upgrade our email server from Windows 2008 to Windows 2016 and ever since it seems like emails are processing one at a time from Sugar instead of…
  • Need help with activity type in CampaignLog.

    Hi, I'm trying to update the CampaignLog through the API. I'll be updating actions such as Sent, Clicked, Opened, Bounced, Opted Out, Marked As Spam. I need to know the alternatives for all these that I can update to the activity_type field. Based on…