Hi All,
One of our crm users has used 3 g mobile internet and accessed the sugar but he is unable to get the login page.
It only shows loading.
Can any one please suggest how can we fix this.It is a bit urgent
Regards
Hi All,
One of our crm users has used 3 g mobile internet and accessed the sugar but he is unable to get the login page.
It only shows loading.
Can any one please suggest how can we fix this.It is a bit urgent
Regards
Hi sidhu sidhu
What happen if he try under some wifi connection?
What is his device? A mobile device or a notebook?
Kind regards
Hi André Lopes
1.What happen if he try under some wifi connection?
Ans.No...he is not able to log in if he uses other wifi connection
2.What is his device? A mobile device or a notebook?
Ans.He uses pebble (3g modem) and his device is laptop
Regards
Sidhu
Hi André Lopes
1.What happen if he try under some wifi connection?
Ans.No...he is not able to log in if he uses other wifi connection
2.What is his device? A mobile device or a notebook?
Ans.He uses pebble (3g modem) and his device is laptop
Regards
Sidhu
Hi sidhu sidhu
Thank you for your answers.
I believe cleaning browser cache fix this issue.
Hit CTRL + SHIFT + DELETE if the browser is Chrome/Firefox/Opera, then select "Images and cache files" and from the begining.
Reload the SugarCRM page.
Kind regards