When I upgraded to v12 Enterprise the Users module was still in BWC
When I upgraded my DEV environment to v14 it remained BWC from the menu but when I change the URL it works fine in Sidecar.
When I upgraded my TST environment to v14 it converted to Sidecar but the record view gives an odd 500 error with the following in the PHP log:
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[15-Jan-2025 12:15:16 US/Central] PHP Fatal error: Uncaught Error: Call to a member function setEAPM() on null in /var/www/html/sugarcrm/include/externalAPI/Base/ExternalAPIBase.php:182
Stack trace:
#0 /var/www/html/sugarcrm/include/externalAPI/Base/ExternalAPIBase.php(212): ExternalAPIBase->getConnector()
#1 /var/www/html/sugarcrm/include/externalAPI/Dnb/ExtAPIDnb.php(92): ExternalAPIBase->getConnectorParam()
#2 /var/www/html/sugarcrm/include/externalAPI/Dnb/ExtAPIDnb.php(87): ExtAPIDnb->loadConnectionCredentials()
#3 /var/www/html/sugarcrm/include/externalAPI/ExternalAPIFactory.php(114): ExtAPIDnb->__construct()
#4 /var/www/html/sugarcrm/include/externalAPI/ExternalAPIFactory.php(177): ExternalAPIFactory::loadFullAPIList()
#5 /var/www/html/sugarcrm/modules/EAPM/clients/base/api/AuthApi.php(94): ExternalAPIFactory::loadAPI()
#6 /var/www/html/sugarcrm/modules/EAPM/clients/base/api/AuthApi.php(58): AuthApi->getExternalApi()
#7 /var/www/html/sugarcrm/include/api/RestService.php(320): AuthApi->getAuthInfo()
#8 /var/www/html/sugarcrm/clients/base/api/BulkApi.php(68): RestService->execute()
#9 /var/www/html/sugarcrm/include/api/RestService.php(320): BulkApi->bulkCall()
#10 /var/www/html/sugarcrm/api/rest.php(26): RestService->execute()
#11 {main}
thrown in /var/www/html/sugarcrm/include/externalAPI/Base/ExternalAPIBase.php on line 182
[15-Jan-2025 12:15:16 US/Central] PHP Fatal error: Uncaught Error: Call to a member function setEAPM() on null in /var/www/html/sugarcrm/include/externalAPI/Base/ExternalAPIBase.php:182
Stack trace:
#0 /var/www/html/sugarcrm/include/externalAPI/Base/ExternalAPIBase.php(212): ExternalAPIBase->getConnector()
#1 /var/www/html/sugarcrm/include/externalAPI/Dnb/ExtAPIDnb.php(92): ExternalAPIBase->getConnectorParam()
#2 /var/www/html/sugarcrm/include/externalAPI/Dnb/ExtAPIDnb.php(87): ExtAPIDnb->loadConnectionCredentials()
#3 /var/www/html/sugarcrm/include/externalAPI/ExternalAPIFactory.php(114): ExtAPIDnb->__construct()
Any thoughts on what is happening?
When I force my DEV to non-BWC it works just fine.
Why the inconsistent behavior between two upgrades of what are essentially identical clones of my PRD environment?
I do have a couple of custom fields in the Users module but that should not be a problem.
Thanks,
FrancescaS