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Ent v12 error in Log when accessing Users or Roles list views

Francesca Shiekh

In Ent v12 when I access the list view for Users, or Roles modules I get a FATAL error in the logs.

Nothing apparent in the application, everything keeps working as expected, so I'm not sure what to make of this, any thoughts on what may be causing this? I would love to have clean logs for once.

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Tue Jun 25 11:09:42 2024 [10257][1][FATAL] scalar expected, "NULL" given
#0 /var/www/html/sugarcrm/include/SearchForm/SearchForm2.php(95): SearchForm->_build_field_defs()
#1 /var/www/html/sugarcrm/include/MVC/View/views/view.list.php(186): SearchForm->setup()
#2 /var/www/html/sugarcrm/include/MVC/View/views/view.list.php(128): ViewList->prepareSearchForm()
#3 /var/www/html/sugarcrm/include/MVC/View/views/view.list.php(233): ViewList->listViewPrepare()
#4 /var/www/html/sugarcrm/include/MVC/View/SugarView.php(154): ViewList->display()
#5 /var/www/html/sugarcrm/include/MVC/Controller/SugarController.php(360): SugarView->process()
#6 /var/www/html/sugarcrm/include/MVC/Controller/SugarController.php(308): SugarController->processView()
#7 /var/www/html/sugarcrm/include/MVC/SugarApplication.php(205): SugarController->execute()
#8 /var/www/html/sugarcrm/index.php(26): SugarApplication->execute()
#9 {main}
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Thanks,

Francesca

PS. I know v12 is not supported anymore, working on it...

  • 0 Sugar Employee Badge

    Hi  , 

    Thanks for sharing. 
    The reported behaviour is documented as the following issue: 

    #93894 ( portal.sugarondemand.com/ ) 

    This issue is solved from version 13.0.1 onwards. 
    For version 12.0.X, the support team was sharing hotfixes in the past but being out of support now, I believe the best path forward would be to work on upgrading to a Supported version to be able to get an hotfix. 

    If you want to check in the code what fixed the problem, you could have a peek on the following files of the newer versions and look for the changes, the files are: 

    include/Popups/PopupSmarty.php
    include/SugarFields/Fields/Multienum/SugarFieldMultienum.php
    include/SearchForm/SearchForm2.php

    I hope this helps


    Cheers, 

    André 

  • 0 in reply to Andre Serrazina

    Sadly still on v11 Pro in PRD.

    The current plan (unless my testing team finds other issues) is v12 Ent in July and v14 by end of year.

    It's a long long road when you fall this far behind.

    If anyone else is reading this top 2 lessons learned:

    • Minimize code changes! Just because you can doesn't mean you should! Face palm
    • KEEP UP WITH YOUR UPGRADES!!! Scream