process definition not working

The unique_key value of your user session does not match the unique_key value of the current instance. Looks like you have different installations opened simultaneously with the same credentials.

HI Harald,

I have logout from CRM and cleared browser cache and rename cache folder now I am not getting above error.

But still process definition is not loading.

When I click on Process Design Preview it shows broken image as below:

 And when I go to Process Design layout it shows:

Please suggest.

Kindest Regards,

Shreya

HI Harald,

I have logout from CRM and cleared browser cache and rename cache folder now I am not getting above error.

But still process definition is not loading.

When I click on Process Design Preview it shows broken image as below:

 And when I go to Process Design layout it shows:

Please suggest.

Kindest Regards,

Shreya

When you import a process definition from another system it may happen that some links will be corrupted after the import. In that case it can happen that the image of the process is lost also.

The only solution for that is to create the process definition manually again and delete the corrupted definition.

In one of my projects I had a corrupted else path of a gateway which caused such an error 500 exception because the link to the else part was not in the database.

Only the recreation of the process definition solved the issue.