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Dev Answers & Best Practices error popup "an error has occurred" in studio users module

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shreya dalvi over 1 year ago

HI All,

When I go to Studio > Users > Layouts > Search and click on Basic Search it throws error as "an error has occurred", do you have any idea what might be the root cause for the same?

Sugarcrm version : version 13.0.0

Kindest Regards,

Shreya

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0 Andre Serrazina over 1 year ago

Hello shreya dalvi,

A good start would be to check if something is logged in the sugarcrm.log, the php error log and the browser console.

Let us know what you find.

Thanks

André
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0 Andre Serrazina over 1 year ago

Hello shreya dalvi,

A good start would be to check if something is logged in the sugarcrm.log, the php error log and the browser console.

Let us know what you find.

Thanks

André
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