Hello All,
Could anyone please help with downloading a backup for non-IDM enabled instances, please?
When we go to Admin > Sugar Cloud Insights it throws error "Forbidden Request" and it become difficult to ask sugar support for daily backups.
We requested the Sugar support to share the backup with uploads on daily basis, Sugar support suggested to enable the IDM for all instances. or use Firefox Version 109.0.1
We don't wants to enable IDM as of now and we are not allowed to use Firefox Version 109.0.1, but wants to daily backups, please suggest.
As I checked on SugarCRM documentation, there is option to downloading the backup using rest api ("https://support.sugarcrm.com/Knowledge_Base/Platform_Management/Downloading_Backups_From_the_Backups_Module/#Downloading_via_REST_API") , I tried the steps mentioned using Postman there but throws error as
"<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL was not found on this server.</p>
</body></html>"
Kindest Regards,
Shreya
