SugarCRM Professional Silent Upgrader Upack Failed

Hi Clinton Canarias,

This may be due to running an unsupported version of PHP for your version of Sugar. PHP at the CLI-level may be different than what you are running for your web server. 

Please run the following to see what version your CLI is using:

php -v

Based on the supported platforms documented for Sugar 7.9 and Sugar 8.0, you should be running PHP 7.1 for this upgrade.

If the CLI PHP version is different than what you are running from your web server, you can run the following command to see where the CLI PHP configuration is pointing:

php -i | grep 'Configuration File'

Hi Clinton Canarias,

This may be due to running an unsupported version of PHP for your version of Sugar. PHP at the CLI-level may be different than what you are running for your web server. 

Please run the following to see what version your CLI is using:

php -v

Based on the supported platforms documented for Sugar 7.9 and Sugar 8.0, you should be running PHP 7.1 for this upgrade.

If the CLI PHP version is different than what you are running from your web server, you can run the following command to see where the CLI PHP configuration is pointing:

php -i | grep 'Configuration File'

Hi Chris Raffle,

I am encountering a new error when I am trying to update our current SugarCRM Pro. I tried both silentupgrade and Upgrade Wizard and I got same error "files.md5 not found". Waiting for your response on this matter because it is our blocker why we can`t proceed with the sugarcrm version upgrade.

Regards

:CHECK LOGS BELOW:

Fri, 20 Jan 2023 03:41:32 +0000 [Upgrader] - CliUpgrader v.7.7.2.2 (build 62) starting
Fri, 20 Jan 2023 03:41:32 +0000 [Upgrader] - Stage healthcheck starting
Fri, 20 Jan 2023 03:41:32 +0000 [Upgrader] - The from version is detected as 7.7.2.0 pro
[2023-01-20T03:41:32+00:00] INFO HealthCheck v.7.7.2.2 (build 62) starting scanning /var/www/html/PMS
[2023-01-20T03:41:32+00:00] INFO Initializing the environment
[2023-01-20T03:41:33+00:00] CHECK-F [Issue 1][scriptFailure][515][Script failure: files.md5 not found]
[2023-01-20T03:41:33+00:00] STATUS ===> Status changed to F
[2023-01-20T03:41:33+00:00] ERROR files.md5 not found
[2023-01-20T03:41:33+00:00] CHECK-F [Issue 2][phpError][529][E_NOTICE: Use of undefined constant CURLOPT_SSL_VERIFYPEER - assumed 'CURLOPT_SSL_VERIFYPEER' in file /home/vagrant/silentupgrader/SugarHeartbeatClient.php on line 67]
[2023-01-20T03:41:33+00:00] CHECK-F [Issue 3][phpError][529][E_NOTICE: Use of undefined constant CURLOPT_SSL_VERIFYHOST - assumed 'CURLOPT_SSL_VERIFYHOST' in file /home/vagrant/silentupgrader/SugarHeartbeatClient.php on line 68]
[2023-01-20T03:41:33+00:00] INFO *** START HEALTHCHECK ISSUES ***
[2023-01-20T03:41:33+00:00] INFO  => F: [Issue 1][red][scriptFailure][515][Script failure: files.md5 not found] The checking script failed, which means the instaScannerMeta.phpnce probably contains bad PHP code that the script tried to load.
[2023-01-20T03:41:33+00:00] INFO  => F: [Issue 2][red][phpError][529][E_NOTICE: Use of undefined constant CURLOPT_SSL_VERIFYPEER - assumed 'CURLOPT_SSL_VERIFYPEER' in file /home/vagrant/silentupgrader/SugarHeartbeatClient.php on line 67] PHP errors may be triggered by the interpreter when incorrect php-syntax or some run-time code-problems are found.
[2023-01-20T03:41:33+00:00] INFO  => F: [Issue 3][red][phpError][529][E_NOTICE: Use of undefined constant CURLOPT_SSL_VERIFYHOST - assumed 'CURLOPT_SSL_VERIFYHOST' in file /home/vagrant/silentupgrader/SugarHeartbeatClient.php on line 68] PHP errors may be triggered by the interpreter when incorrect php-syntax or some run-time code-problems are found.
[2023-01-20T03:41:33+00:00] INFO *** END HEALTHCHECK ISSUES ***
Fri, 20 Jan 2023 03:41:33 +0000 [Upgrader] - ERROR: Health check failed (red flags). Please refer to the log file /home/vagrant/silentupgrader/silentUpgrade.log