Assigning task to a record owner and their specific team through PD

Hi,

I have created a process definition which triggers when a particular event is completed. The action is to create a task and assign it to the record owner and the specific team of that record owner. For example, Task 1 created and assigned to X and X's Team. Task 2 Created in this case the record owner is Y to assign it to Y and Y's Team. 

Currently the task is being assigned to the record owner but not their team. If I assign it to the a team through PD, it allows me to assign it to one specific team, but I want the teams to be changed based on the Record owner 

Is this possible through process definition ?

Thanks

Saagar Vashisht

Parents Reply
  • if it is not really dynamically but fixed teams and your assiged users position is not a hire and fire one, you can create a business rule that do your job... the rule says if assignee is X assign team a... or you can set up a diverging gateway based on other attributes like "if region is like USA" assign team usa... think out of the box or provide more information how we can assist you on archiving the goals you have :-)

    sometimes an attribute on the account that represents an assigne(group - independent of the individual person) might help.....

    Bests

    Björn

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