Dear Sugar Club,
We are slowly transitioning to version 12 Enterprise on-prem. We were a customer of SierraCRM, until they were no more. We still currently run their Process Manager module, however we would like to transition away from this module and utilise SugarBPM.
A couple of our Process Manager processes trigger complex custom PHP scripts. I'm wondering if it is possible for SugarBPM to also run a script as an Action?
Thanks in advance.
Hi Peter,
Can you provide a little more context on what the scripts are doing?
You can definitely create custom BPM actions in Sugar. This article should walk you through what to do:
https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Architecture/SugarBPM/Extending_SugarBPM/
As Francesca mentioned, it might be worth while to investigate logic hooks just to see if those would solve your issue. Logic hooks are a little easier to implement and troubleshoot for devs IMO.
My company also has a plugin that adds additional functionality to BPM that may help reduce your needs for custom scripts:
https://upsertconsulting.com/plugins/bpm-essentials/
Hope this helps!
Hi Peter,
Can you provide a little more context on what the scripts are doing?
You can definitely create custom BPM actions in Sugar. This article should walk you through what to do:
https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Architecture/SugarBPM/Extending_SugarBPM/
As Francesca mentioned, it might be worth while to investigate logic hooks just to see if those would solve your issue. Logic hooks are a little easier to implement and troubleshoot for devs IMO.
My company also has a plugin that adds additional functionality to BPM that may help reduce your needs for custom scripts:
https://upsertconsulting.com/plugins/bpm-essentials/
Hope this helps!
