SugarCRM Upgrade from v8.0.0 to v11.x

Hi,

I think you have noticed here that there are no upgrade packages that can raise your version from 8.0.0 - it appears that you need to be at version 8.0.3 to start the journey towards 11.x. Once at 8.0.3 there is a clear path of upgrades to take you 8.0.3 -> 9.0.1 -> 9.0.6 -> 10.x -> 11.x. So you have 2 options that I can see.

First (and probably best / easiest): raise a case with Sugar Support asking them to provide you with the upgrade package from 8.0.0 to 8.0.3 (or somewhere on the direct upgrade path anyway) directly. This package probably once existed and I suspect may have been archived. However, there is a small chance that there is no package that can lift you from 8.0.0 with the upgrader. And so you have:

Second, trickier but achievable: There still exists the download for clean installs of both 8.0.0 and 8.0.3 so you could, in theory, install both of these and do a diff to check what needs modifying in order to raise to 8.0.3 (remember that there may well be database alterations to account for as well as file updates).

Once you are on 8.0.3 the rest should be easy using downloadable packages that already exist.

Good luck. It is quite a journey from 8.x to 11.x

Thanks,

JH.

Thank John for your quick response. I will raise a case and check with the support team regarding the package. 

Hello John,

I did an upgrade path from 7.9.3.0 to 10.0.4, with two ElasticSearch upgarde, one PHP upgrade, one Oracle upgrade.

Quite smooth :-D

Enes,

Yes, but that is not the issue that the OP is facing. There is a clear upgrade path via patch files available in the download manager from any 7.9.x version right upwards. However, specifically there are no files available to upgrade from 8.0.0 which is where the OP is starting from.

If you start from 8.0.3 then there are files available. If you start from 7.9.x then you can do it easily. The answer I gave was to help get to 8.0.3 from 8.0.0 so as to start the available path 

Thanks,

JH.

Hi John

We found that there is no package from 9.0.6 to 10.x for the SugarCRM Enterprise edition. But we found that there is a clear path of upgrades to take from 8.0.0-> 8.0.6->9.0.3-> 10.0.0->10.0.5->11.0.2. But there is no direct or step-by-step packages from 8.0.0 to 8.0.6. Please correct me if I am wrong. 

Hi Vaishnavi,

You'll need to work with support to get those build files from version 8.0.0...

They should be able to provide you a copy of the upgrader package.

Rafa.

If the support can't found the upgrade files in their archive, I still have the 8.0.x-to-8.0.3 upgrade file.
silentUpgrade-PRO-8.0.3.zip
SugarEnt-Upgrade-8.0.x-to-8.0.3.zip