FYI: Rackspace has blocked 52.10.234.30 for 7 days which is used by Sugar on the West Coast of the USA

Our Sugar Enterprise system stopped sending emails on Wednesday - both scheduled reports and BPM emails.  I was slow digging into it, and it wasn't until today that we determined that our email provider (Rackspace) was rejecting the log-on from our SugarCRM system.

We just confirmed with them that they have blocked the IP 52.10.234.30 which is used for On-demand Sugar installations.  The block is for seven days and started 8/31/2021

I've temporarily switched to another email provider for our system