I've Managed to set up SSO to the sugarAdmin page using okta, although the what i would like to achieve is to also let users from the customer support portal sign in using Okta's SSO.for this i notice that i can tweak the SAML settings.
some time i ago, when using sugar 9.X, i did change the URL (don't really remember what exactly), but it let me signed into de customer portal, (blocking request to the admin of course)....for now i would like to enable the SSO to the customer portal.Although it would be great to have SSO to the admin page and support portal. not really sure if this a functionality that can be done...anyway, what i've tried to enable SSO to the customer support portal is changing the Single sign on URL: http://{your-sugar-url}/index.php?module=Users&action=Authenticate [1] the following ways:
- https://
{your-sugar-url}/SugarCRM/portal/index.php?module=Users&action=Authenticate --> gives an not found error - https://
{your-sugar-url}/SugarCRM/portal/?module=Users&action=Authenticate ---> It looks like its signing into the portal (it shows the loading page) but it ends up in the login page so i put the sugar credentials
I also tried changing the <module=Users> to <module=Contacts> but no luck....it either shows an error page or just redirects to the customer support portal login...the last time i just made some simple changes and it enable the SSO for the support portal...but now i'm really confused and i don't know under which detail the devil might be hiding...as Matt Marum mention in his SSO Post. Most of the Documentation i've read talks about the admin portal. But how can i enable it for the sugar portal and if possible to the admin portal??.
NOTE: /SugarCRM forms part of my https://{your-sugar-url} and to access the support portal i add /portal/
