I've got a case name with the last name O'Connor. Using search function, can't find it. (it of course escapes it to o\'connor after I enter it) Obviously a bug in last version of CE. Any quick fix?
I've got a case name with the last name O'Connor. Using search function, can't find it. (it of course escapes it to o\'connor after I enter it) Obviously a bug in last version of CE. Any quick fix?
Hello Jeff,
I tested Sugar 6.5.22 Community Edition, where I created a new Contact record "Michael O'Connor".
When I search using Global Search (in the upper right-hand corner of the page), the Contact is returned as a result. When I search using Contacts list view > Advanced Search > Last Name > o'connor, the Contact is returned as a result. When I search using Contacts list view > Basic Search > Name > o'connor, the Contact is returned as a result.
Can you shed some additional light on how you're performing the search that yields no results?
Thanks and I look forward to your reply.
Regards,
Dan Kallish
Advanced Support Engineer
SugarCRM Support
Learning Resources: http://support.sugarcrm.com | http://university.sugarcrm.com | http://community.sugarcrm.com