I was able to add the case modules variables in the email template Reference Insert Opportunity variables into Email Templates ) , I'm not able to parse the emails,
I did try overriding function email2Send in modules/Emails/Email.php .
in custom/modules/Emails/customEmail.php
require_once ('modules/Emails/Email.php');
class CustomEmail extends Email {
function email2Send($request) {
/* added $_REQUEST['parent_type'] == 'Cases' */
}
}
But its still not parsing the values
Any help is appreciated
