Active Directory (ADFS) SSO Configuration with Sugar 8.0

Dear All,

We are using Sugar 8.0.0 and trying to configure Microsoft's Active Directory Federation Services for SSO implementation.

We followed Configuring SSO With Active Directory's ADFS in Sugar 7.10 and Higher knowledge base article and configured successfully.

If we clicks on the Login Button, its redirecting to our ADFS Server's login page and prompting for Username/Password.  Once i entered the credentials, its redirecting back to Sugar and throwing error like "Invalid Credentials Inactive user" (see screenshot).

ADFS Error

Also, there is no error logs generated in ./sugarcrm.log file.

Is there any other way to debug this issue?

Alex Nassi Francesca Shiekh

Parents Reply
  • Hi Kaizer,

    Can you post a screenshot or share the payload of SSO server submitting data to Sugar after authentication? The problem could be identified using that payload, and what Sugar returns in response. You can look for POST to this endpoint, for example, and see what is the content being submitted from chrome network tab.

    index.php?module=Users&action=Authenticate&platform=base

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