In response to the recent evolution of the SugarCRM product line, we’ve compiled a list of answers to some common questions that we have received from the developer community about our new products. This FAQ will be a living document, so pleas...

Sugar Summer '19 release is officially live! There's a huge buzz around our offices for this release - it's very exciting! Summer '19 introduces brand new Sugar products as well as many enhancements for existing Sugar Professional and Sugar Ent...

We intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019 February  1, 2020. This action is consistent with the rest of the industry. It may impact some Sugar integrations that connect to the SugarCloud. If you a...

Hello Sugar Developers!We often get questions about building code customizations for SugarCloud. Even experienced developers who have developed customizations for on-site Sugar installations do not know what is possible in SugarCloud. In short, Suga...

SugarCRM strives to be the "No-Touch" CRM. One of the most important steps in making this vision a reality is to integrate Sugar with systems that customers uses to engage with organizations. For example, if a customer has been recent...

Hello Sugar Developers!Summer is just heating up and we have a boat load of stuff to share. We want to make sure you are ready for the Sugar Summer '19 release, so we're hosting two webinars just for you!What we will be covering:Some big changes tha...

The 'idm_mode' config setting was moved out of config.php and into the database. It's now necessary to update the config table to disable this setting for a local backup. Instructions updated below.Those who have been around a while will know that S...

Good Morning, Sugar Developers!My name is Michael Shaheen and I am SugarCRM’s new Developer Advocate. I’ll be working with Matt Marum to maintain relationships between our developer community and the teams that work with the Sugar p...

Hey Sugar devs!Spring is in the air (for the northern hemisphere)! This can mean only two things: allergy season has started and a new Sugar On-Site release is now available.Let me introduce to you Sugar 9.0!See below for all the information Sugar D...

Impatience is a virtueLarry Wall (the inventor of Perl) is credited with identifying the three great virtues of a programmer: "laziness, impatience, and hubris."These virtues are usually shared with a wink. For example, a programmer's "laziness" wil...

Hello Sugar Developers!Are you excited about Sugar 9.0.0?We want to make sure your customizations and integrations are ready for the Sugar 9.0 (on-premise) and Spring '19 (cloud) releases, so we’re hosting two webinars just for you!What w...

Hey Sugar devs!Just like clockwork, it is time for another Sugar cloud quarterly release. If you are on-premise, then you will get these features and many more in the upcoming Sugar 9.0 release in the Spring.Check out the official release ...

Hello Sugar Devs!My name is Patrick Sullivan and I am SugarCRM’s Escalation Manager. I live in Pennsylvania, USA and began my career at SugarCRM in 2015 as part of the Support team. As the Escalation Manager, my job is to drive resolution...

As of this writing, all current Sugar versions (7.9 extended, 8.0, and Sugar cloud) supports and uses PHP 7.1. This PHP version was released in 2016 and entered security support on December 1st 2018. While we’ve made great strides in supportin...

Hey Developers!While we loved seeing everybody who came out to SugarCon this year, we know that a lot of you weren't able to make it. The good news is that we recorded all the developer sessions at SugarCon last October. They are all published today...

Hello Sugar Developers!We want to make sure your customizations and integrations are ready for the Sugar Winter ‘19 release, so we’re hosting two webinars just for you!Webinar TopicsWe’ll discuss the big changes that are likely to ...

We are fast approaching the Winter '19 release into the Sugar cloud that is planned for January 2019. Some of the changes coming in this release will be upgrades to the jQuery library and associated plug-ins that are commonly used by ...

We can probably all agree that automated tests are great, but sometimes we put off writing them because the initial first step of getting everything working correctly can be really difficult.  Good news, Sugar developers!  Writin...

Hey there Sugar Developers! I’m Niegel Leoncio (@niegel), CRM Manager for Bishop-Wisecarver. This year is my 2nd SugarCon and I was privileged to be chosen as a Sugar Scholar.  I attended the session "Sugar, DevOps, and IBM" led by Vineel...

Does the idea of upgrading to the latest version of Sugar keep you awake at night? Matt Marum discussed how the development community can best be prepared for Sugar upgrades. As a reminder, Sugar cloud instances are upgraded quarterly, the curr...

Hello!  I'm Justin Kuehlthau (@justinkuehlthau), Director of the Sugar Practice at Technology Advisors (Technology Advisors, Inc.).  This was my 8th SugarCon and this year I was lucky enough to be selected as a Sugar Scholar!  I learn...

Hi peeps! My name is Kristján Geir Mathiesen and I work for Origo, an Icelandic Sugar partner. I´ve enjoyed attending SugarCon for the last three years - this year was just as much fun as ever Me being from Europe and the year bein...

Hello!  I'm Justin Kuehlthau (@justinkuehlthau), Director of the Sugar Practice at Technology Advisors (Technology Advisors, Inc.).  This was my 8th SugarCon, and this year I was lucky enough to be selected as a Sugar Scholar! One of ...

In our recent release of SugarCRM Mobile 6.2, we made a change to the way our mobile app talks to the Sugar server.  We made this change because Apple deprecated their UIWebView component (since iOS 8) in favor of their optimized...

Hi everyone! I’m Megan Sheehan, business analyst and trainer at Technology Advisors, and proud Sugar Scholar at sugarcon 2018.Lauren Schaefer (@Lauren_Schaefer) gave the first developer-focused presentation this year, “Dissecting Pr...