Imagine you're walking down a path and you come across a garden of trees, flowers, and lush, green grass. Butterflies are fluttering all around. It's beautiful. You’re so inspired that you decide to start your own garden at home. You go to the store and buy your seeds, plants, and all the tools you need - trowels, gloves, watering cans, you name it. You plant your beautiful garden, just like the one you saw on your walk. You’ll have your own butterflies fluttering in no time.
Soon you notice your new flowers have gone out of bloom, then a couple weeks later you see a few weeds, then before you know it, all your plants are brown and crispy. What happened?! Things were looking so good just a short time ago. Well, despite having all the tools at your disposal, you didn't use them consistently. You didn't put in the time and attention it takes to grow a beautiful garden.
Adoption is a lot like a garden. It takes care, planning, and attention to really grow. Successful adoption and change management comes from the combination of people, process, and technology. None of them can stand alone and find success.
If we think back to the garden, you had all the tools (technology), but you didn't set a schedule to regularly water or weed (process). You didn't seek advice from an expert or enlist a friend to help tend the plants (people). It takes all these elements working together to successfully grow a garden and it takes all these elements to find successful adoption.
Now more than ever, companies are looking to invest in tools and processes that help them work smarter, not harder, but that results in a lot of "new" for any single organization. It can be overwhelming, and our nature is to revert to old habits.
To help you encourage successful adoption within your organization, we've created an adoption framework that helps you find success no matter where you are in your adoption journey. Adoption is an ongoing cause that you must nurture for the long-haul if you are going to truly see it grow.