Hello to all my favorite Sugar Stars! If you are a Sugar Club member, then you are a Sugar Star in my book. I appreciate you taking some time to swing by this little corner of the Club and read what's on my mind.
To begin with, the title of this post is directed at me. I've been notably missing from the Club for way too long. I used to make it a point to post every day in our community forums but then...well, I didn't. I could list excuses like being busy with other stuff, the dog ate my homework and all of that. But just like my mom says when I forget to call her for a while, "it's better to offer no excuse than a bad one. I'm just happy you called." So here I am, picking up the virtual phone, and reconnecting with my peeps (that's you).
Well, how about that Covid quarantine?! Yeah, that topic has been covered in exhausting detail. Let's hit it from a different angle.
How has your business changed since we all learned to work from home? Here's the big one for me, personally. I haven't visited a customer on-site in 18 months and it is driving me crazy! I know, I know. Safety first, of course. And we've saved millions and millions in travel and event costs. But I truly do miss seeing you all in person.
Here's the simple truth. I love visiting my customers. Staying off planes and away from hotels was a huge change for me. Little known secret, I am a huge fan of the TV show "How Things are Made." My favorite customers to visit are the ones who manufacture cool things like drill bits or straps or actuators or pointy thing removers or unbelievable space ships. Roofing products are also cool. My grandpa owned Oram Roofing years and years ago. My other grandpa owned a welding supply company just like this customer of ours in Alabama.
I also love visiting customers who know how to throw a great party. I'll save that for another post.
To wrap up my return post, I look forward to sharing a few more of my "Quarantine at Home" stories coming ahead. But I'd love to hear from you! How did Covid change business for you?
Keep it real,
Clint