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Sugar for Solution Architects

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Overview

Get started and equipped with lessons learned from Sugar Solution Architects as they share the platform knowledge and skills required to implement Sugar to meet customer requirements.

 

Intended Audience: 

  • Individuals with Sugar Administration and Sugar Development knowledge
  • Solution Architects 
  • Implementation Consultants

This course includes the following lessons:

  • Introduction to Sugar Architecture
  • The Sugar Platform
  • Design
  • Integration
  • Sugar Implementation
  • Performance and Quality Assurance 
  • Deployment
  • Security 

Suggested Pre-requisites: Sugar for Developers

Lessons

Introduction to Solution Architecture for Sugar

What you'll learn:

  • Sugar Solution Architecture - The Big Picture
  • Sugar project wisdom - from the experts
  • CRM Project Fundamentals
  • The CRM implementation life cycle
The Sugar Platform

What you'll learn:

  • Sugar application architecture
  • Critical integration components
  • Components used to optimize the user experience
  • Data modeling capabilities in Sugar
Design
What you'll learn:
  • Designing production architectures based on business requirements
  • Requirements in a detailed design document
  • Estimated time to implement a customization task
  • When to use administration vs. development
  • Design tradeoffs
 

 

 

Integration

What you'll learn:

  • Applying patterns for integrating Sugar with Web service enabled applications
  • Integrating Sugar with common enterprise applications
  • Applying the Sugar REST API
  • Using middleware to connect Sugar to external systems
  • Patterns for integrating with legacy applications
Implementation

What you'll learn:

  • Implementing Sugar to satisfy customer requirements
  • Applying the Sugar extension framework
  • The Sugar development methodology
Performance and Quality Assurance

What you'll learn:

  • Testing methodologies for Sugar
  • Optimizing Sugar deployments
Deployment

What you'll learn:

  • Components of a Sugar deployment
  • Sugar deployment configurations
  • Methods for migrating code changes from development through production
  • Solution sizing based on customer requirements
Security, Part 1

What you'll learn:

  • Handling common compliance policies
Security, Part 2

What you'll learn:

  • Customizing the Sugar visibility model
  • Using Sugar authentication

Price: FREE

Please email university@sugarcrm.com if you have course feedback or need assistance