Using Sugar Connect for Google Workspace

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Overview

In this course, you will learn about Sugar Connect, an email client add-in that lets you work with your Sugar data without navigating away from Gmail. You can use Sugar Connect to sync your Sugar and mail client's contacts and calendars, create new Sugar records, utilize your Sugar email templates, and easily save incoming and outgoing email messages and attachments to Sugar.

We'll cover the following topics: 

  • Installing Sugar Connect 
  • Navigating the Sidebar 
  • Managing Email
  • Working with your Sugar Data 
  • Calendar and Contact Sync

Intended Audience:

  • Sugar Connect Users
  • Business Users 

Lessons

How to Install Sugar Connect for Google Workspace

In this video, you will learn how to install and log in to Sugar Connect, an email client add-in that allows you to work with your Sugar data directly within your Gmail account. You can find more info in the additional resources below: 

Sugar Connect Google Workspace - Navigate the Sidebar

In this video, we'll show you how to access and navigate the Sugar Connect sidebar—the central hub of Sugar Connect. The sidebar allows you to view and edit Sugar records directly from your Gmail account without opening your Sugar instance.

Sugar Connect for Google Workspace - Managing Emails

In this video, we'll outline how to use Sugar Connect to easily archive emails, schedule emails to send later, use your Sugar email templates, and view tracked emails and related statistics.

Sugar Connect for Google Workspace - Working with Your Sugar Data

In this video, we'll outline how to use the Sugar Connect sidebar to create and edit records, convert leads, and complete Sugar tasks—all without leaving Gmail.

Sugar Connect for Google Workspace - Calendar and Contacts Sync

In this video, we’ll walk through how to access the Sugar Connect Portal and sync your calendar meetings and contacts between Sugar and Gmail.

Sugar Connect for Google Workspace - Meeting Scheduler and Integrations

In this video, we'll show how to use Sugar Connect’s scheduling system to book meetings with prospects and customers easily.

Sugar Connect for Google Workspace - Scheduler Landing Pages

In this video, we'll walk through how to use Sugar Connect’s built-in scheduling system to create landing pages that present multiple event types—so people can choose what works best for them while also respecting your schedule.

Price: FREE

Please email university@sugarcrm.com if you have course feedback or need assistance