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This course is designed to provide a practical overview of how to use Sugar Serve. It will focus on a general overview, searching for records, creating and managing records, using Sugar Reports, and explain how to complete process tasks generated from SugarBPM relating to Sugar Serve.
|How to Complete the Hands-On Assignments|
|Lesson 1: Sugar Serve Overview|
|Lesson 2: Get To Know Your Service Console|
|Lesson 3: Search for Records in Sugar Serve|
|Lesson 4: Add and Update Records|
|Lesson 5: Generate Sugar Serve Reports|
|Lesson 6: Understand how to complete a SugarBPM process task|
|Lesson 7: Engage Customers with SugarLive|
|Quiz and Hands-on Answers|