This course is designed to provide a practical overview of how to use Sugar Serve. It will focus on a general overview, searching for records, creating and managing records, using Sugar Reports, and explain how to complete process tasks generated from SugarBPM relating to Sugar Serve.
| How to Complete your Hands-On Assignments | |
| Lesson 1: Sugar Serve Overview | |
| Lesson 2: Get To Know Your Service Console | |
| Lesson 3: Search for Records in Sugar Serve | |
| Lesson 4: Add and Update Records | |
| Lesson 5: Generate Sugar Serve Reports | |
| Lesson 6: Understand How to Complete a SugarBPM Process Task | |
| Lesson 7: Engage Customers with SugarLive | |
| Quiz and Hands-on Answers |
Price: FREE
Please email university@sugarcrm.com if you have course feedback or need assistance
