CRM for Beginners

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Overview

The CRM for Beginners course is intended to offer foundational training on CRM, with a specific focus on understanding SugarCRM. It is important to note that this course does not aim to cover all the intricacies of CRM but rather to establish a strong starting point for acquiring the necessary skills and knowledge to use SugarCRM effectively.

This course's main audience includes SugarCRM prospects, customers, partners, and new employees who are unfamiliar with CRM. Students must have a basic understanding of CRM.

Lessons

Lesson 1: Course Overview
Lesson 2: What is CRM?
Lesson 3: SugarCRM Overview
Quiz: CRM for Beginners

Price: FREE

Please email university@sugarcrm.com if you have course feedback or need assistance