Easy; hands down season 2 episode 18, https://open.spotify.com/episode/4cjQaxTVqZHnR8Tx7BTzfg?si=Vp7vDESSSca2KLxbve2kqA I still remember listening to this back in 2022 on my way by train to my fairly new job working with SugarCRM in the customer success…
