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    CX Journey: From Data to Connection | Trends Keynote (SYD)

    Speaker: James Harper, Managing Director, Pivot Analytics
    • CX Journey_From Data to Connection_James Harper_Pivot analytics.pdf
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    Sugar Market: What's New and What's Next | Tech Session 2

    Speaker: Tomek Szklarski, Business Analyst APAC, SugarCRM
    • Sugar Market_What's New and What's Next_Tomek Szklarski_SugarCRM.pdf
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    Reporting Going to the Next Level | Tech Session 1

    Speaker: Dmitrii Mikhalchenko, CRM Technical Lead APAC, SugarCRM
    • Reporting going to the Next Level_Dmitrii Mikhalchenko_SugarCRM.pdf
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    Defining the Problem to deliver successful projects | Trends Keynote (MEL, BRE)

    Speaker: David Oakley, Founder, FrontStage Digital
    • Defining the Problem_David Oakley_FrontStage Digital.pdf
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    Crating our B-Hive | Customer (Barnardos Australia) Keynote

    Speakers: Melissa Bell, Executive Leader Practice Quality, Barnardos Australia
    • Crating our B-Hive_Melissa Bell_Barnardos.pdf
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    Building for Tomorrow | Opening Keynote

    Speakers: Craig Charlton, CEO, SugarCRM
    • Building for Tomorrow_Craig Charlton_CEO.pdf
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