Feature Enhancements The following features have been deployed in version 21.5 of Sugar Market: Improved email sync with SugarCRM: The SugarCRM email sync settings have been modified to improve the push of email information to SugarCRM. These impro...

Feature Enhancements The following features have been deployed in version 21.4 of Sugar Market: Converting Nurture Builder 1.0 Nurtures: Nurture campaigns built in the legacy nurture builder can now be migrated to be compatible with Nurture Builder...

Feature Enhancements The following feature has been deployed in version 21.3 of Sugar Market: The participant count shown in the Nurture Builder 2.0 Analytics View now includes a downloadable report of all contacts that completed each step in the nu...

Enhancements Nurture participants are migrated on publish even when no workflow changes are made.[PLAT-3526]  When a nurture with active contacts is republished, the active contacts do not complete the nurture flow. [PLAT-3525] Nurtures ar...

What’s new in Sugar Market Nurture Builder 2.0: A ground-up redesign of the nurture experience focusing on what matters most to marketers. Delivering personalized multi-step communications at scale with a completely new engine built upon best-...

Feature Enhancements Authentication: Added token-based authentication for public API in addition to existing authentication. [PLAT-3164] SugarClub: Added a SugarClub site link to the user menu. [APP-4412] Fixed Issues Shared re...

Bots, or programs built to do automated tasks, encompass an enormous amount of online activity and by some estimates are responsible for more than half of total web traffic! There are many useful actions that bots take on our behalf, but they can al...

What are email bots and why do they matter? Why do bots affect email activity? What did Sugar do to address the issue of email bot clicks? Did you apply the bot click remediation to previous campaigns? Can I see my bot clicks? Do I need to update my...