AI 25.4.0 has been released!

The AI 25.4.0 release includes the following feature enhancements:

Feature Enhancements

Account Intelligence and AI Summarization

  • Updated visual style: The visual style of the Account Intelligence and AI Summarization dashlets has been redesigned to help create a consistent look and feel for all of Sugar's AI features.
  • Restrict user access with roles: You can now prevent users from accessing the Account Intelligence and AI Summarization dashlets using the SummarizationGai module role permission.
  • Action button for next steps: Take action on suggested next steps directly from the the Account Intelligence and AI Summarization dashlets using the action button. After clicking the button, you can quickly create a related email, call, meeting, note, or task with useful prefilled information.

Account Intelligence

  • Improvements to analyzed data: Emails related to multiple account records are now excluded from analyzed data to help ensure generated intelligence contains relevant information.
  • Needed Follow-ups section: This new dashlet section identifies suggested follow-up actions based on related meeting, email, and call records.
    • Inline record links: The related record that is identified as needing follow-up is linked directly in the dashlet so you can quickly get the context you need.

Visit support.sugarcrm.com for AI documentation and current release notes.