How do I add a picture/screenshot instantly to the case I create in Sugar Serve?
How do I add a picture/screenshot instantly to the case I create in Sugar Serve?
Hi Sofia,
is the functionality you are looking for similar to what your "Quick Email Composer" plugin provides ("Copy & paste images and drag and drop files") when composing an email?
https://www.sugaroutfitters.com/addons/quick-compose-email
That's a great idea for a feature. If you need that for a project, maybe your developers can build something based on your plugin?
Best regards.,
Claus
Hi Sofia,
is the functionality you are looking for similar to what your "Quick Email Composer" plugin provides ("Copy & paste images and drag and drop files") when composing an email?
https://www.sugaroutfitters.com/addons/quick-compose-email
That's a great idea for a feature. If you need that for a project, maybe your developers can build something based on your plugin?
Best regards.,
Claus
Hi Claus,
Not really, we would prefer something like a "diary" form. So the employee could see the whole conversation without needing to open each mail, reading that one, then look at the answer, etc. We would like a totally new view for handling the correspondence between the end-customer and the employee which is more overviewing than the email composer.
Best Regards,
Sofia Jonsson