How to enable change tracking?

Hi all,

This is probably a pretty straightforward question, but I'm having trouble finding the answer and was hoping the community would know the answer. I am trying to set up a listener to add a contact to a distribution list when a checkbox changes from unchecked to checked. When I select the "changes to" option it asks me to enable change tracking. How do I do that? Thanks!

Thanks,

Trent McIntyre

Matthew 11:28-30

Parents

+1 Michael North 5 months ago

Hi Trent McIntyre ,

Here's a direct link on how to go into the Admin section of Market and 'Change Tracking'

https://support.sugarcrm.com/documentation/market/sugar_market_user_guide/listeners/#Using_Listeners

Once you add some fields to track, then going forward Market will have a full audit log for that field. This allows the listeners to see previous values and new values for a field to listen too. We don't do this on all fields by default as it can be expensive processes in the background.

Hope this helps!

Regards,

Michael North

Sr. Manager, Technical Support
0 Trent McIntyre 5 months ago in reply to Michael North

Great, thanks Michael North !

Thanks,

Trent McIntyre

"Come to me, all who labor and are heavy laden, and I will give you rest. Take my yoke upon you, and learn from me, for I am gentle and lowly in heart, and you will find rest for your souls. For my yoke is easy, and my burden is light.” – Matthew 11:28-30

Reply

0 Trent McIntyre 5 months ago in reply to Michael North

Great, thanks Michael North !

Thanks,

Trent McIntyre

"Come to me, all who labor and are heavy laden, and I will give you rest. Take my yoke upon you, and learn from me, for I am gentle and lowly in heart, and you will find rest for your souls. For my yoke is easy, and my burden is light.” – Matthew 11:28-30

Children

0 Michael North 5 months ago in reply to Trent McIntyre

You're welcome!

Regards,

Michael North

Sr. Manager, Technical Support