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Ordered list changes font

John Kitsmiller

Does anyone else have a problem when changing text to an ordered list?

Whenever we do, it changes the font, and we have to manually change it back to the correct size.

You can see an example of this at https://app.screencast.com/pDcdDxWaWhHqA

If it needs to be reported, I will be glad to because it is a real pain.

  • 0 Sugar Employee Badge

    Hi John!

    We do have that as an Idea Request #91905. If you haven't already created a case on this then that would be good to do so we can link your case to the Idea request as that helps show more visibility into clients requests to improve the product.

    Regards,

    Michael North

    Sr. Manager, Technical Support

  • 0 Sugar Employee Badge in reply to Michael North

    I will do that.

    I am curious why this is an idea and not a bug?

    When would this ever be expected behavior?

  • 0 Sugar Employee Badge in reply to John Kitsmiller

    Hi John!

    I believe when this was originally filed the thought was considering this as working as designed, but ultimately not very user-friendly. However, I definitely agree with you that this should fall more inline with an Issue than an Idea so I've converted this as an Issue - thanks for calling that out!

    I did notice that this Issue (previously Idea) has a status update of Under Consideration, which means The Product Manager has reviewed the ticket and believes it is something that will be put in a future release but cannot say which one yet.

    Link to statuses here: 

    https://support.sugarcrm.com/Resources/Using_the_Support_Portal/#Issue_Idea_Statuses

    Hope that helps!

    Regards,

    Michael North

    Sr. Manager, Technical Support