Seeking your Feedback: Sugar Market New Navigation System

Hi all.  I'm John Zilch, Product Manager for Sugar Market.  We've received a lot of feedback from our customers around how Sugar Market's navigation could be improved.  Well, you've spoken, we've listened and now we're reimagining how one navigates the product.  Our goal is to streamline the experience for easier use and to match the upcoming navigation system in Sugar Sell and Sugar Serve.

Please check out the attached video for a sneak preview of the new navigation design.   We'd love to hear your feedback.  Leave your thoughts and/or questions here and we'll be sure to respond.  If you don't feel comfortable leaving feedback on this forum, you can always email me your feedback at

Thank you! 

  • Hi John,

    This is great, I like the proposal for new navigation, it's great to have everything under one main menu and not having to navigate through Create, Manage & Analyze as we have to now. All legacy features are really confusing for new clients, as well as login page still directing through Salesfusion. 

    A couple of questions:

    Regarding Analytics, are Standard reports being modified as well, I mean, right now almost all of them are just like lists of information, most of the times I get 503 error with server issues and nothing comes up.

    Regarding Forms, we would like to see different types of forms to be available, like fly in forms, poo up forms. Also the ability to unpublish forms when we need to use them outside Sugar Market. 

    One final question, when are we expecting to get this release?

    Thank you!!

    Diana G Flores C

    Sr. Consultant

  • Diana - Have you checked out the Advanced Analytics module available for every Sugar Market customer? It's able to do more advanced reporting than the "Custom/Standard Reports" in Market. You do have to ask support to turn it on for each customer, but I've noticed lately that it is not used by some new customers that might benefit from it. Here is a link to a course around Advanced Analytics in Sugar University. 

Reply Children
  • Hi Morgan,

    Yes I have, it is actually very useful tool. I have also completed the training in Sugar University, and when I show this to clients they are exited about it, they can create any type of reports and share them too.

    thanks for following up with me! I appreciate it.

    Best regards.

    Diana G Flores C

    Sr. Consultant