Seeking your Feedback: Sugar Market New Navigation System

Hi all.  I'm John Zilch, Product Manager for Sugar Market.  We've received a lot of feedback from our customers around how Sugar Market's navigation could be improved.  Well, you've spoken, we've listened and now we're reimagining how one navigates the product.  Our goal is to streamline the experience for easier use and to match the upcoming navigation system in Sugar Sell and Sugar Serve.

Please check out the attached video for a sneak preview of the new navigation design.   We'd love to hear your feedback.  Leave your thoughts and/or questions here and we'll be sure to respond.  If you don't feel comfortable leaving feedback on this forum, you can always email me your feedback at

Thank you! 

  • Hi John,

    This is great, I like the proposal for new navigation, it's great to have everything under one main menu and not having to navigate through Create, Manage & Analyze as we have to now. All legacy features are really confusing for new clients, as well as login page still directing through Salesfusion. 

    A couple of questions:

    Regarding Analytics, are Standard reports being modified as well, I mean, right now almost all of them are just like lists of information, most of the times I get 503 error with server issues and nothing comes up.

    Regarding Forms, we would like to see different types of forms to be available, like fly in forms, poo up forms. Also the ability to unpublish forms when we need to use them outside Sugar Market. 

    One final question, when are we expecting to get this release?

    Thank you!!

    Diana G Flores C

    Sr. Consultant

  •  Thank you for the question!  First, we have a new login page ( 

    We are not making changes with underlying features behind the navigation for the initial release.  So, Standard Reports will work as they do today (although we will certainly look at the 503 errors in the short term).  If you have feedback on how we might improve Standard Reports, we'd love to work with you. 

    On forms, we don't have short term plans for pop up or fly-in forms.  We have been exploring progressive profiling and forms that recall previously submitted information but don't have target release dates for this at the moment.  

    We are currently targeting a January release for the new navigation.

    Thanks again for your input and questions, Diana!  

  • Thank you John!

    Progressive profiling is great to.

    Diana G Flores C

    Sr. Consultant

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